Locating my rider

Once you arrive at the rider’s pick-up location swipe “I’m here” to let the rider know you have arrived. If you cannot find the rider, please try to call or text them by dialing 619-586-6872 from the personal device that you used to sign up with Juno.  

If you are still unable to reach your rider by phone and have waited for five minutes or more (after swiping “I’m here”), you may cancel the ride and see if you are eligible for a no-show fee.

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