I want to report a bad experience with a rider

If you have an issue with a rider, please do your best to stay calm and drive them to their location. After the ride, please call us at 1-855-586-6872 or email us at drivers@gojuno.com so we can address the situation.

You are also welcome to unmatch yourself with the rider by giving them a thumbs down at the end of the ride. This will ensure you will not be matched with them in the future.

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