Requesting a Wheelchair Accessible Vehicle (WAV)

Currently, WAV (Wheelchair Accessible Vehicle) requests cannot be made directly through the Juno app. However, we would be happy to arrange a WAV for your ride through one of our third-party service providers. 

Given that coordinating the ride may take some time, requests for a WAV must be made at least 24 hours in advance.

The following information is required in order to request a WAV: 

  • First & Last Name
  • Date of Birth 
  • Email
  • Phone Number
  • Number and names of additional passengers (if applicable)
  • Trip - Pick up location, date & time - drop off location, date & time

Once Juno receives a price quote from one of our service providers, we will get back in touch with you in order to confirm the ride and collect payment details.

If you wish to order a WAV, please give us a call at 844-586-6872 and we'd be more than happy to make arrangements for you. 

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