The fare you receive includes all costs associated with your ride, including any tolls or high-demand pricing that may apply. With Upfront Pricing, you’ll always know the exact cost of getting to your destination before the ride even begins.
I was charged more than the total fare quoted
If you changed your destination during a ride or the duration of the ride is significantly different from the original estimation, you may be charged a metered fare.
If this was not the case, and you were charged more than the total fare shown to you before accepting the ride, then contact us at firstname.lastname@example.org so we can review your fare.