Contacting my driver while they are finishing another ride

You can call or text your driver even if they are finishing up a previous ride. However, your driver won't be able to initiate contact with you until their previous ride is over. Once your driver is on the way to your pick-up, you and your driver can contact one another freely. 

If you experience any issues, please feel free to reach out and to our Support teams at 844-586-6872 and we'll be happy to connect you and your driver. 

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